REPORTS TO: Front Office Supervisor
POSITION CATEGORY: Full-time/Non-exempt
Benefits: Medical, dental, vision, and life insurance; Flexible Spending Account; flexible paid time off; paid medical leave; paid parental leave; short-term disability leave; 401(k) with 3% employer matching; Employee Assistance Program; childcare assistance
Leadership Development Manager is responsible for managing FWHC (Feminist Women s Health Center) Leadership Development activities including the Errin J. Vuley Fellows Program and internship program. The Leadership Development Manager manages participant recruitment, program design, curriculum creation, and logistic coordination. In thought partnership with the Director of Community Engagement and Community Engagement and Advocacy Network (CEAN) team members, the Leadership Development Manager will identify, train, and provide opportunities for leadership development to strengthen the movements for reproductive health, rights, and justice.
Essential Responsibilities: This position is responsible for the following areas. Other duties may be assigned.
- Recruit, orient, engage, and train supporters, interns, and volunteers and activate them into organizational support, community outreach, and grassroots advocacy activities
- Proactively identify and encourage growth and leadership opportunities for volunteers including developing internal programs to provide training, education, and recognition for volunteers.
- Strategically align volunteer skills, talents, availability, and ability with organizational needs.
- Assist with identifying key constituencies or community partners and cultivating partnerships in support of reproductive rights, health, and justice.
- Maintain accurate and timely data input of volunteer activity in our customer relationship management (CRM) platform.
- Plans and implements volunteer engagement activities such as volunteer nights, film forums, phone banks, training, tables, events, and other activities, with support from CEAN team members.
- Help plug volunteers and supporters into the advocacy process, tabling & outreach, reproductive rights, health, and justice issues, grassroots fundraising, etc., with support from the public policy manager and other CEAN staff.
- Contribute up-to-date related content for our website, social marketing sites, alerts, listserv messages, action kits, etc., and produce and create volunteer listserv messages, with support from Development and Communications department.
- Assist the Director of Community Engagement to ensure that department fundraising goals are met; including coordinating volunteers on grassroots fundraising events and working on volunteer-related grant proposals.
- Work with other staff and volunteers of the FWHC to coordinate activist, volunteer, and supporter recruitment and mobilization, with support from other CEAN staff.
Errin J. Vuley Fellows Program, Internships, & Leadership Development Programming:
- Identify opportunities to grow the skills, alignment, investment, and expertise of the communities we serve including volunteers, interns, Fellows, patients, and staff to develop a new generation of leaders for reproductive health, rights, and justice.
- Oversight of the Internship Program and Errin J. Vuley Fellows Program, the application and interview processes, calendar of activities, curriculum materials, marketing strategies, recruitment plans, internal and external facilitation needs, and community partner involvement, with support from CEAN and other relevant team members.
- Lead intern orientations (Spring, Summer, and Fall) to train interns on the history of FWHC, legislative advocacy, tabling & outreach, reproductive health, rights, and justice issues, grassroots fundraising, etc., with support from CEAN team members.
- Proactively identify and encourage growth and leadership opportunities for Fellows and interns including developing activities and events to provide additional training, education, and recognition for interns after the completion of the internship period.
- Strategically align Fellows’ and interns’ skills, talents, availability, and ability with internal organizational needs and community partnership opportunities and help facilitate networking and community connections throughout the fellowship period and after completion.
- Help guide highly motivated and skilled Fellows and interns who have a particular interest and aptitude into FWHC committees and other leadership opportunities with support from appropriate team members.
- Accurately track, compile, update, analyze, and maintain a database of information on the Fellowship Program and Internship program, including applications, training materials, evaluation surveys, observation reports, and other relevant data, as well as coordinate such materials appropriately to other CEAN team members.
- Develops new curriculum, presentations, workshops, and other educational content in partnership with CEAN team members to ensure engaging, accurate, and timely educational programming.
- Catalogues, updates, and maintains existing FWHC educational materials, curriculum, presentations, workshops, and other educational content in partnership with CEAN team members.
- Aligns educational content with community partners and the larger reproductive health, rights, and justice movement to ensure the most relevant and up-to-date information is available to our community members, volunteers, interns, Fellows, and staff.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Understanding of and commitment to reproductive health, rights, and justice issues.
- Direct experience with social justice, organizing, and/or movement-building work is required. Experience with leadership development, volunteer engagement, civic engagement, voter education, and/or legislative advocacy is preferred.
- Experience with racial justice centering anti-blackness, intersectional analysis, TGNC, youth organizing, immigrant rights, disability justice, and/or LGBTQIA+ movements.
- Excellent planning, forecasting, strategic thinking, analytical and problem-solving skills.
- Strong training, facilitation, and curriculum development experience.
- Attention to detail and excellent organizational and communication skills.
- Ability to work independently and collaboratively, adapt as needed, self-manage, and prioritize between and manage multiple demands.
- Ability to lead with kindness and from a strengths-based perspective; someone who sees the value in every person and communicates respect and encouragement to people at all levels; a passionate investment in the well-being and success of staff and organizational partners.
- Optimistic and resourceful, with strong self-awareness, cultural competence, emotional intelligence, and humility; grounded and flexible with a high degree of integrity and transparency.
- Ability & willingness to accommodate a flexible schedule, including some nights & weekends, often necessary to participate in local community events and meetings, and the willingness to travel.
- Strong communication and listening, including the ability to communicate verbally and in written form to multiple audiences
- Excellent creative thinking, collaboration, and problem-solving skills
- Strong detail orientation, execution, and follow-through
- Comfort in leveraging technology to research, track and build relationships with volunteers, interns, and fellows • Ability to understand and translate the Center’s mission into training, curriculum, and engagement activities
- Must possess both enhanced communication (written/verbal) and teamwork skills to provide leadership both organizationally and in community collaborations
- Excels at attention to detail with excellent team-building skills, creative problem solving and organizational development
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands, and talk or hear. The employee is regularly required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 lbs.
The work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Currently, depending on location, a combination of in-office and virtual office. Must be able to participate in online virtual communications including email, video conferencing, and other online tools used to facilitate virtual office culture and work sharing.
- Must be able to conduct business in English; however, fluency in languages other than English is a plus.
- This role routinely uses standard office equipment such as computers, phones, and scanners. Employees are regularly required to communicate effectively via computer, via phone, and in person.
- The noise level in the work environment is usually moderate.
This position, as with all roles at the Feminist Women’s Health Center, includes upholding the philosophy and mission of the organization by:
- Maintaining work performance consistent with the policies and procedures.
- Demonstrating an ability to work well with diverse groups of people.
- Maintaining a high degree of professional ethics, which includes confidentiality of client, donor, volunteer, and employee information, business strategies, etc.
- Utilizing work time efficiently and with integrity.
- Contributing to a positive team environment through reliability and accountability; communicating
- positively and assertively; and appreciating and recognizing your team members.
- Contributing to self-development and professional growth by seeking opportunities to learn through journals, seminars, or special programs and sharing learning with others.
- Communicating effectively with supervisors on the status of work in progress, including written
- status reports and staff meetings.
- Completing projects and work assignments as assigned by deadlines.
- Communicating questions about work assignments or deadlines to supervisors or appropriate staff and team members.
Position will be reviewed annually on adherence to and performance in job functions as outlined on an annual basis, and may be modified as a result. The Health Advocate/ Educator will actively contribute to the development of this position and its function within the organization.
Feminist Women’s Health Center is an equal-opportunity employer.